Delivery Process

Tech Zone partners with a trusted courier to ensure timely shipping. Delivery via Bosta typically arrives within 2 to 5 business days, depending on your location, with flexibility to choose a delivery time that suits you.

Need it urgently? Contact our customer service team and we'll do our best to accommodate your request.

Order Confirmation

• After placing your order, you will receive a confirmation via phone call or Whatsapp to verify your details.

• Orders that are not confirmed may be canceled by the company.

Order Fulfillment

In-stock orders are prepared and dispatched within 2 business days. Fridays, public holidays, and official holidays are off-days for all Tech Zone employees.

Delivery Address & Attempts

Orders are delivered to the address registered at checkout. If no one is available to receive your order, please contact customer service to arrange a new delivery time.

• Our courier will attempt delivery a maximum of 3 times.

• If an incorrect address is provided or the customer does not respond to the courier: The customer will be responsible for re-shipping fees.
  

• Tech Zone is not responsible for any order remaining undelivered more than 7 days after the first delivery attempt.

Delivery Cost

Shipping fees are calculated at checkout based on the product and delivery address — add your items to the cart and proceed to checkout to see the exact charge. For special orders, shipping is quoted after the order is placed and included in your final balance.

Delivery Time

An estimated delivery time is provided once your order is placed. Please note:

• Delivery times are estimates and start from the date of shipping, not the date of order.
• All times are for guidance only and are subject to acceptance and approval of your order.
• Unless exceptional circumstances apply, we aim to fulfill your order within 2 days from the order date.
• Actual delivery may vary based on carrier practices, delivery location, shipping method, and the items ordered.

Failed or Refused Delivery

• If an order is refused without a valid reason after shipping:

  • The company reserves the right to decline future orders.

  • Or request prepaid payment for upcoming orders.